Privacy Policy
Privacy Policy
Crystals Mantra
Effective Date: 09/01/2026
Crystals Mantra (“we”, “our”, “us”) operates the website https://crystalsmantra.com/. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and share personal information, in compliance with Google Merchant Center policies, applicable data protection laws, and industry best practices.
By accessing or using our website, you consent to this Privacy Policy.
1. Information We Collect
We collect personal information necessary to provide our services and fulfill orders.
- a) Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
- b) Payment Information
Payments on Crystals Mantra are securely processed through Razorpay.
We do not collect, store, or process sensitive payment details such as credit/debit card numbers, CVV, or banking credentials.
- c) Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and tracking technologies
2. How We Use Your Information
Your information is used to:
- Process and deliver orders
- Complete secure payments and refunds
- Communicate order updates and customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory requirements
- Support advertising and marketing (including Google services)
3. Advertising & Google Services
We may use Google services, such as Google Ads and Google Merchant Center, which may collect data through cookies or similar technologies to display relevant ads.
Google’s use of advertising cookies enables it and its partners to serve ads based on users’ visits to this and other websites.
Users may opt out of personalized advertising by visiting Google Ads Settings.
4. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information only with:
- Payment processors (Razorpay)
- Shipping and logistics partners
- Marketing and analytics providers (e.g., Google services)
- Legal authorities, when required by law
All third parties are obligated to protect your information and use it only for authorized purposes.
5. Cookies & Tracking Technologies
We use cookies to:
- Maintain website functionality
- Remember user preferences
- Analyze traffic and performance
- Support advertising and remarketing efforts
You can control or disable cookies through your browser settings; however, disabling cookies may affect site functionality.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no online transmission is completely secure.
7. Your Data Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Meet legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies separately.
10. Children’s Privacy
Crystals Mantra does not knowingly collect personal data from children under the age of 13. If such data is identified, it will be promptly removed.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
12. Contact Information
For questions regarding this Privacy Policy or your personal data, contact:
Crystals Mantra
Call Us: +91 9654392823
Email: info@crystalsmantra.com
Website: https://crystalsmantra.com/