(FAQs)

Frequently Asked Questions

What products does Crystals Mantra offer?

Crystals Mantra is an online store offering authentic Crystal Bracelets and Yantras, healing, and positive energy purposes.

Are your silver yantras pure?

Yes. All our Silver Yantras come with a 999-purity stamp, ensuring genuine and certified silver quality.

Do crystal bracelets come with an authenticity certificate?

Yes. Every crystal bracelet includes an authenticity certificate, confirming the genuineness of the crystals.

Are the products energized before delivery?

Yes. All products are cleansed and energized before dispatch and are ready for use upon delivery.

Do you ship across India?

Yes, we ship across India. Shipping timelines and details are available in our Shipping Policy.

How long does delivery take?

Delivery generally takes 5–7 business days, depending on your location.

What is your return policy?

We offer a 7-day return policy from the date of delivery. Returns are accepted for damaged, defective, or incorrect products, subject to our Refund & Return Policy. The product must be unused and in original condition.

How long does refund processing take?

Once the return is approved, refunds are processed within 2 to 3 working days. The credited amount may take additional time depending on your bank or payment method.

Can I cancel my order after placing it?

Yes, orders can be canceled before shipment. Once dispatched, cancellations are not possible.

How can I contact Crystals Mantra?

You can contact us at:
📞 Call Us: +91 9654392823
📧 Email: info@crystalsmantra.com